Customer Services - We Deliver

Having used Icetrak for several years we have enjoyed an incredibly reliable service, coupled with built in features which escape the capability's of most of their competitors. We did in fact attempt to secure services from another provider at a slightly lower price, however we promptly realised that price does not always mean value, as many of the features were took for granted were missing from the new provider. We have now switched back and fully intend to remain in the capable hands of Icetrack.

Mark General Manager

Hi Denise, Thanks for your prompt response, sign of a good salesperson when a lead comes through at 8pm and you get a response.

Marc Bullhorn

I have worked with IceTrak for many years both as a software partner at Microdec and as a customer at The SR Group where we use the SMS function provided by IceTrak in conjunction with the Microdec RPM Software. The system from my experience works 100% of the time and is every bit as reliable as sending it directly from your phone if not more so. The product is great and their support team are incredibly capable and it becomes clear the first time you speak to them that their guys really know their tech and give great customer service to boot. If you need an SMS system then speak to IceTrak, I've sat both sides of the fence now and would recommend them to anyone! Feel free to stick this on your website.

John The SR Group

Hi Denise, Likewise. Thanks again for your help and proactive support.

Alex Senior Systems Analyst

It is my business experience of Icetrak that leads me to recommend them more highly than any other business I know. Genuinely nice people who, to my knowledge, have never disappointed a single Estate Agent , Property Manager or Business customer I have introduced them to. They have been around since that long forgotten time before Google, at the very dawn of Mobile phone text messaging. Through commitment and sensible pricing the directors have built and sustained a robust business that has delivered excellent service and ground breaking adaptation of technology for the Business World and Property Industry. This is not a basic, budget outlet for cheap text messages but a technology company specialising in business communication. Talk to Icetrak and see how the services they offer will lift your business above the services offered by your competitors.

Robert M Business Transformation Specialist, Property Industry

Thanks for your help earlier, and the £20 credit - that was excellent customer service, thank you!

Stuart Infrastructure Manager